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KMID : 1235020090030020098
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Health Service Management Review
2009 Volume.3 No. 2 p.98 ~ p.105
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Prediction of Job satisfaction in Korean National Mental Hospitals to use Decision Tree
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Jeong Jong-Duk
Choi Jin-Young
Kim Young-Tae
Moon Jae-Young
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Abstract
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Objectives: This study predicts a job satisfaction in five Korean Mental hospitals using the decision tree. The previous researches which are MBNQA study approach SEM or casual relationships, thus, we approach the issue from a different angle.
Methods: A case study examined five Korean Mental hospitals in Korea to use Decision tree. Data were collected from the health professionals.
Results: the results of this study indicate that one is satisfaction influence patient`s satisfaction, and the other is to improve hospital management.
Conclusion: This study analysis job satisfaction of five metal hospitals to use the decision tree. Job satisfaction effects hospital`s management. Therefore, strengthen the competitive advantages in the health care market while enhancing the job satisfaction of health care professionals.
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KEYWORD
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MBNQA , Health Care System, National Quality Award
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